Last updated: October 2026
This Privacy Policy explains how Watchlunex (“we”, “us”) collects, uses and protects your personal information when you visit our website or buy from us.
Information we collect
- Order information: your name, email address, phone number, billing and shipping address, and the details of what you buy.
- Messages: anything you send us through our contact or “Ask about this watch” forms or by email.
- Technical information: your IP address, browser and device type, and how you use our website, collected through cookies.
We do not store your full card details. Payments are processed securely by our payment providers, who handle your card information under their own privacy policies.
How we use your information
- To process and deliver your order, and send you order and shipping updates.
- To answer your questions and provide customer support, returns and warranty service.
- To prevent fraud and keep our website secure.
- To meet our legal and tax obligations.
- To send you marketing emails, only if you have agreed to receive them. You can unsubscribe at any time.
Who we share it with
We only share your information with companies that help us run our store: payment providers, shipping carriers, our website host and email services. We never sell your personal information.
Cookies
We use essential cookies to make the website and checkout work (for example your shopping cart), and may use analytics cookies to understand how visitors use our site. You can block or delete cookies in your browser settings.
How long we keep it
We keep order records for as long as required for accounting and tax purposes, and other information only as long as needed for the purposes above.
Your rights
Depending on where you live (including the EU, UK and some US states), you have the right to access, correct, delete or export your personal information, and to object to or restrict how we use it. To make a request, email us at [email protected].
Contact
Questions about this policy? Email [email protected].