30-day returns
You can return a watch within 30 days of delivery for a refund, as long as it is unworn, in the condition you received it, and returned with all original packaging and documents.
Return shipping
Returns are free, wherever you are. We email you a prepaid, insured return label, so sending the watch back costs you nothing. Original shipping was also free, so you receive a full refund of the price you paid.
How to return a watch
- Email [email protected] with your order number to start a return.
- We will send you the return instructions (including a free prepaid, insured return label).
- Pack the watch securely with everything it came with (box, papers, extra straps).
- Once we receive and check the watch, we refund you to your original payment method.
See also our Warranty and Shipping Policy.